===== Biomed Support Team ===== [[http://lsgc.org/|{{ :logo.png?200}}]] Welcome to the Biomed support team wiki pages. These pages are dedicated to the Biomed technical support team. They provide organisational information as to duty shifts, and technical information about common support tasks as well as best practices. ===== News ===== Oct. 2021: The new biomed ARGO instance is available here : https://biomed.ui.argo.grnet.gr [[Biomed-shifts:news|Former news.]] ===== Daily Tasks and Best Practices ===== See this wiki [[Biomed-Shifts:Practices|page]]. ===== Participants ===== Mailing list: biomed-technical-support [no spam-AT] googlegroups [no spam-DOT] com The participants are listed in the order of the shifts: * CNRS-IPHC, FR (Jérôme Pansanel) * CNRS-Creatis, FR (Sorina Pop) * BME-IIT, HU (Ákos Szlavecz, backup: Gábor Hesz) Past (teams that contributed in the past, but had to leave us) * INSERM, FR (Gilles Mathieu) * CNRS-I3S, FR (Franck Michel) * CNRS-IPHC, FR (Patrick Guterl) * CNRS-Creatis, FR (Tristan Glatard) * CNRS-LPC, FR (Paul de Vlieger) * CNRS-ISC-PIF, FR (Romain Reuillon) * INFN-BA, Libi, Bari, IT (Giacinto Donvito) * IsraGrid (Arad Alper) * UPV, ES (Abel Antonio Carrión) * IFI - Institut de la Francophonie pour l'Informatique, VN (Bui The Quang) ===== Schedule ===== ^ Start date ^ End date ^ Team on duty ^ | 06-11-2023 | 17-11-2023 | IPHC | | 20-11-2023 | 01-12-2023 | INSERM | | 04-12-2023 | 15-12-2023 | CREATIS | | 18-12-2023 | 29-12-2023 | BME-IIT | | 01-01-2024 | 12-01-2024 | IPHC | | 15-01-2024 | 26-01-2024 | CREATIS | | 29-01-2024 | 09-02-2024 | BME-IIT | | 12-02-2024 | 23-02-2024 | IPHC | | 26-02-2024 | 08-03-2024 | CREATIS | | 11-03-2024 | 22-03-2024 | BME-IIT | | 26-03-2024 | 05-04-2024 | IPHC | | 08-04-2024 | 19-04-2024 | CREATIS | | 22-04-2024 | 03-05-2024 | BME-IIT | | 06-05-2024 | 17-05-2024 | IPHC | | 21-05-2024 | 31-05-2024 | CREATIS | | 03-06-2024 | 14-06-2024 | BME-IIT | | 17-06-2024 | 28-06-2024 | IPHC | | 01-07-2024 | 12-07-2024 | CREATIS | | 15-07-2024 | 26-07-2024 | BME-IIT | | 19-07-2024 | 09-08-2024 | IPHC | | 12-08-2024 | 23-08-2024 | CREATIS | | 26-08-2024 | 06-09-2024 | BME-IIT | | 09-09-2024 | 20-09-2024 | IPHC | | 23-09-2024 | 04-10-2024 | CREATIS | | 07-10-2024 | 18-10-2024 | BME-IIT | | 21-10-2024 | 01-11-2024 | IPHC | | 04-11-2024 | 15-11-2024 | CREATIS | | 18-11-2024 | 29-11-2024 | BME-IIT | | 02-12-2024 | 13-12-2024 | IPHC | | 16-12-2024 | 27-12-2024 | CREATIS | | 30-12-2024 | 10-01-2025 | BME-IIT | CNRS-I3S, CNRS-IPHC, CNRS-Creatis, BME-IIT, UPV See the [[Biomed-Shifts:past-schedule|past schedule]]. [[Biomed-Shifts:MoMs|Minutes]] of the shift take-over conferences. ==== Decommissioned resources & decommissioning procedure ==== When a SE is to planned for decommissioning, launch the specific [[Biomed-Shifts:decommisioning|SE decommissioning procedure]]. ===== Monitoring Tools ===== The following monitoring tools are currently under development / being tested. They could be used to give information on the VO status but they can't be assumed 100% reliable now. In any case problems should be reproduced manually before a GGUS ticket is submitted. [[https://biomed.ui.argo.grnet.gr|biomed VO ARGO]] Note: ARGO probes are launched using a robot certificate that requires to be a Biomed member. We need to check regularly that membership has not expired, and in case it has, sign Biomed AUP in the name of the user (this is possible as VOMS admin) on [[https://cclcgvomsli01.in2p3.fr:8443/voms/biomed/|https://cclcgvomsli01.in2p3.fr:8443/voms/biomed/]] (last renewed early March 2020) The [[http://operations-portal.in2p3.fr/vapor/resources/GL2ResVO?VOfilter=biomed|VAPOR]] provides several operations features related to the monitoring of computing and storage resources (status of biomed Resources, unavailable and faulty resources, etc.). It is complementary of Nagios. This list is consolidated from 2 sources: * the GOCDB provides status **downtime, not in production and not monitored**, as well as **site uncertified**, * the BDII provides status **draining, closed, unknown...**. **Top BDII:**\\ Make sure the ''lcg-infosites'' tool that is used to query the BDII has **version > 2.6.9**, that comes with gLite 3.2. \\ Use command: ''rpm -qa | grep infosites'' For Biomed it is advised to refer to the **top BDII in IN2P3** \\ ''export LCG_GFAL_INFOSYS=cclcgtopbdii02.in2p3.fr:2170'' \\ The script below may help you detect inconsistencies between top BDIIs: #!/bin/bash # This script compares the list of BIOMED SEs returned by 2 top BDIIs: CERN and IN2P3 lcg-infosites --vo biomed --is cclcgtopbdii02.in2p3.fr se | cut -f2 | sort > /tmp/list_se_bdi_in2p3 lcg-infosites --vo biomed --is lcg-bdii.cern.ch se | cut -f2 | sort > /tmp/list_se_bdi_cern diff /tmp/list_se_bdi_in2p3 /tmp/list_se_bdi_cern Older documentation (deprecated) is available here [[Biomed-Shifts:old:Monitoring-tools|Previous Monitoring Tools]] ===== Team Coordination and VO Administration ===== [[Biomed-Shifts:Coordination|Team coordination usual tasks]]: this page describes the coordination of the support team and the VO management tasks.