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biomed-shifts:mom-shift-2014-01-06 [2016/02/05 09:47] (current)
fmichel created
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 +====== ​ Biomed shift takeover phone conference ​ ======
 +
 +**Date**: January 6th 2014, 10h40 by mail
 +
 +**Attendees:​**
 +  * Franck Michel (CNRS I3S)
 +  * Jerome Pansanel (CNRS IPHC)
 +  * Doan Trung Tung (IFI)
 +
 +**Next conference**:​ January 13th 2014, 09h00.
 +
 +=====  General information ​ =====
 +
 +**Remind about best practices**:​
 +  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
 +  * Before submitting a ticket verify that:
 +    * Another ticket does not already exist for the same problem
 +    * The resource is not in downtime and is in production status => you can use the brand new [[https://​operations-portal.egi.eu/​vapor/​vapor-voSupportingResources?​vo=biomed|VAPOR portal]] to do so
 +    * The alarm can be reproduced manually
 +  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:​Practices#​Ignored_alarms|here]].
 +
 +=====  Takeover report ​ =====
 +
 +  * No more problem with the VOMS that has a hectic behavior until Dec. 27th. Seems to be fixed now (tickets 99651 and 99680 closed). To be monitored however.
 +  * I closed a few old tickets that were solved, and I submitted 2 tickets for SEs that were fixed quickly (100009 and 100010).
 +  * 2 tickets on hold (94746 and 94778), no changes there.
 +  * I submitted a few new tickets about failing SEs and CEs, + 4 tickets about CEs publishing wrong data (444444 issue).
 +  * ticket 99878 : an alarm for a CE although it is no longer supposed to support the VO. In fact this is a problem of data publication in the BDII. I copied the LDAP requests in the ticket, please follow up on this too.
 +
 +=====  SEs  =====
 +
 +  * SE se01.dur.scotgrid.ac.uk is still in production although it was to be decommissioned by Dec. 31st (97766). To be followed. Would probably be good to add a comment in the ticket to ask the site about the status.
 +  * ticket 94778 repurposed: now only a problem of data publication but the SE works.
 +
 +=====  CEs  =====
 +
 +Nothing to report.
 +
 +=====  WMS  =====
 +
 +Nothing to report.
  
biomed-shifts/mom-shift-2014-01-06.txt ยท Last modified: 2016/02/05 09:47 by fmichel