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| + | ====== Biomed shift takeover phone conference ====== | ||
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| + | **Date**: January 6th 2014, 10h40 by mail | ||
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| + | **Attendees:** | ||
| + | * Franck Michel (CNRS I3S) | ||
| + | * Jerome Pansanel (CNRS IPHC) | ||
| + | * Doan Trung Tung (IFI) | ||
| + | |||
| + | **Next conference**: January 13th 2014, 09h00. | ||
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| + | ===== General information ===== | ||
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| + | **Remind about best practices**: | ||
| + | * Start by following up on open tickets and verifying solved tickets, before submitting new ones. | ||
| + | * Before submitting a ticket verify that: | ||
| + | * Another ticket does not already exist for the same problem | ||
| + | * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so | ||
| + | * The alarm can be reproduced manually | ||
| + | * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]]. | ||
| + | |||
| + | ===== Takeover report ===== | ||
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| + | * No more problem with the VOMS that has a hectic behavior until Dec. 27th. Seems to be fixed now (tickets 99651 and 99680 closed). To be monitored however. | ||
| + | * I closed a few old tickets that were solved, and I submitted 2 tickets for SEs that were fixed quickly (100009 and 100010). | ||
| + | * 2 tickets on hold (94746 and 94778), no changes there. | ||
| + | * I submitted a few new tickets about failing SEs and CEs, + 4 tickets about CEs publishing wrong data (444444 issue). | ||
| + | * ticket 99878 : an alarm for a CE although it is no longer supposed to support the VO. In fact this is a problem of data publication in the BDII. I copied the LDAP requests in the ticket, please follow up on this too. | ||
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| + | ===== SEs ===== | ||
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| + | * SE se01.dur.scotgrid.ac.uk is still in production although it was to be decommissioned by Dec. 31st (97766). To be followed. Would probably be good to add a comment in the ticket to ask the site about the status. | ||
| + | * ticket 94778 repurposed: now only a problem of data publication but the SE works. | ||
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| + | ===== CEs ===== | ||
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| + | Nothing to report. | ||
| + | |||
| + | ===== WMS ===== | ||
| + | |||
| + | Nothing to report. | ||