Differences

This shows you the differences between two versions of the page.

@@ Line 1: / Line 1: @@
+======  Biomed shift takeover phone conference  ======
+**Date**: February 3rd 2014, 13h30
+**Attendees:**
+  * Abel Arion (UPV)
+  * Sorina Camarasu (CNRS Creatis)
+  * Jerome Pansanel (CNRS IPHC)
+  * José Salavert Torres (UPV)
+**Next conference**: February 17th 2014, 10h00.
+=====  General information  =====
+**Remind about best practices**:
+  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
+  * Before submitting a ticket verify that:
+    * Another ticket does not already exist for the same problem
+    * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so
+    * The alarm can be reproduced manually
+  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]].
+=====  Takeover report  =====
+VAPOR is very helpful in complement with the Nagios.
+The week was calm. Only an error with the VOMS server.
+Jobs sent by R. Reuillon overload the CE (use of the OpenMOLE soft):
+  * https://ggus.eu/ws/ticket_info.php?ticket=100877
+Several tickets have been solved.
+=====  SEs  =====
+Nothing to report.
+=====  CEs  =====
+Nothing to report.
+=====  WMS  =====
+Nothing to report.