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biomed-shifts:mom-shift-2014-02-03 [2016/02/05 09:44] (current)
fmichel created
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 +====== ​ Biomed shift takeover phone conference ​ ======
 +
 +**Date**: February 3rd 2014, 13h30
 +
 +**Attendees:​**
 +  * Abel Arion (UPV)
 +  * Sorina Camarasu (CNRS Creatis)
 +  * Jerome Pansanel (CNRS IPHC)
 +  * José Salavert Torres (UPV)
 +
 +**Next conference**:​ February 17th 2014, 10h00.
 +
 +=====  General information ​ =====
 +
 +**Remind about best practices**:​
 +  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
 +  * Before submitting a ticket verify that:
 +    * Another ticket does not already exist for the same problem
 +    * The resource is not in downtime and is in production status => you can use the brand new [[https://​operations-portal.egi.eu/​vapor/​vapor-voSupportingResources?​vo=biomed|VAPOR portal]] to do so
 +    * The alarm can be reproduced manually
 +  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:​Practices#​Ignored_alarms|here]].
 +
 +=====  Takeover report ​ =====
 +
 +VAPOR is very helpful in complement with the Nagios.
 +
 +The week was calm. Only an error with the VOMS server.
 +
 +Jobs sent by R. Reuillon overload the CE (use of the OpenMOLE soft):
 +  * https://​ggus.eu/​ws/​ticket_info.php?​ticket=100877
 +
 +Several tickets have been solved.
 +
 +=====  SEs  =====
 +
 +Nothing to report.
 +
 +=====  CEs  =====
 +
 +Nothing to report.
 +
 +=====  WMS  =====
 +
 +Nothing to report.
  
biomed-shifts/mom-shift-2014-02-03.txt · Last modified: 2016/02/05 09:44 by fmichel