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= Biomed shift takeover phone conference =

'Date': February 17rd 2014, 10h00

'Attendees:' * Abel Arion (UPV) * Franck Michel (CNRS I3S) * Jerome Pansanel (CNRS IPHC) * José Salavert Torres (UPV)

'Next conference': February 24th 2014, 10h00.

General information

'Remind about best practices': * Start by following up on open tickets and verifying solved tickets, before submitting new ones. * Before submitting a ticket verify that: Another ticket does not already exist for the same problem The resource is not in downtime and is in production status ⇒ you can use the brand new [https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed VAPOR portal] to do so ** The alarm can be reproduced manually * For CEs: ignore the alarms in the cases described [Biomed-Shifts:Practices#Ignored_alarms here].

Takeover report

Only a few tickets have been open.

SEs

Nothing to report.

CEs

Nothing to report.

WMS

Nothing to report.