Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. ====== Biomed shift takeover phone conference ====== **Date**: March 10th 2014, by mail **Attendees:** * Arad Alper (IsraGrid) * Patrick Guterl (CNRS IPHC) * Jerome Pansanel (CNRS IPHC) **Next conference**: March 17th 2014, 10h00. ===== General information ===== **Remind about best practices**: * Start by following up on open tickets and verifying solved tickets, before submitting new ones. * Before submitting a ticket verify that: * Another ticket does not already exist for the same problem * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so * The alarm can be reproduced manually * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]]. ===== Takeover report ===== Patrick could not start the shift on Monday, due to an issue with the VOMS server. 4 tickets have been closed. Only few tickets remain open. ==== CEs ==== Nothing to report. ==== SEs ==== Nothing to report. ==== WMS ==== Nothing to report. biomed-shifts/mom-shift-2014-03-10.txt Last modified: 2016/02/05 09:42by fmichel