Biomed shift takeover phone conference

Date: March 24th 2014, by mail

Attendees:

  • Abel Arion (UPV)
  • Jerome Pansanel (CNRS IPHC)
  • Sornia Pop (CNRS Creatis)
  • José Salavert Torres (UPV)

Next conference: March 31th 2014, 10h00.

General information

Remind about best practices:

  • Start by following up on open tickets and verifying solved tickets, before submitting new ones.
  • Before submitting a ticket verify that:
    • Another ticket does not already exist for the same problem
    • The resource is not in downtime and is in production status ⇒ you can use the brand new VAPOR portal to do so
    • The alarm can be reproduced manually
  • For CEs: ignore the alarms in the cases described here.

Takeover report

  • Started procedure for decommissioning of SE se.polgrid.pl (see ticket

https://ggus.eu/index.php?mode=ticket_info&ticket_id=102490)

(but the ticket was assigned back to VO support…)

  • Followed-up on open tickets

CEs

  • Few tickets have been opened on CE wrong data publishing (some are still open, some already closed and verified)

SEs

Nothing to report.

WMS

Nothing to report.