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biomed-shifts:mom-shift-2014-06-30 [2016/02/05 09:36] (current)
fmichel created
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 +====== ​ Biomed shift takeover phone conference ​ ======
 +
 +**Date**: June 30th 2014, by mail
 +
 +**Attendees:​**
 +
 +  * Abel Arion (UPV)
 +  * Sorina Camarasu (CNRS Creatis)
 +  * Jerome Pansanel (CNRS IPHC)
 +  * José Salavert Torres (UPV)
 +
 +
 +**Next conference**:​ July 14th 2014, 10h00.
 +
 +=====  General information ​ =====
 +
 +**Remind about best practices**:​
 +  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
 +  * Before submitting a ticket verify that:
 +    * Another ticket does not already exist for the same problem
 +    * The resource is not in downtime and is in production status => you can use the brand new [[https://​operations-portal.egi.eu/​vapor/​vapor-voSupportingResources?​vo=biomed|VAPOR portal]] to do so
 +    * The alarm can be reproduced manually
 +  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:​Practices#​Ignored_alarms|here]].
 +
 +=====  Takeover report ​ =====
 +
 +Sorina didn't pay attention and opened 2 "​personal"​ tickets (but added biomed-issues-followup@googlegroups.com in CC)!
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106469 (already verified)
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106466
 +
 +The other opened tickets are regular team tickets
 +
 +At some sites  jobs are rejected because the biomed job waiting limit is reached. This is either because CEs have few resources, or because biomed has low priority... It seems we lack resources:
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106469
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106467
 +
 +The following ticket awaits reply from Franck:
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106369
 +
  
biomed-shifts/mom-shift-2014-06-30.txt · Last modified: 2016/02/05 09:36 by fmichel