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biomed-shifts:mom-shift-2014-07-14 [2016/02/05 09:35] (current)
fmichel created
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 +====== ​ Biomed shift takeover phone conference ​ ======
 +
 +**Date**: July th 2014, by mail
 +
 +**Attendees:​**
 +
 +  * Abel Arion (UPV)
 +  * Franck Michel (CNRS I3S)
 +  * Jerome Pansanel (CNRS IPHC)
 +  * José Salavert Torres (UPV)
 +
 +**Next conference**:​ July 21th 2014, 10h00.
 +
 +=====  General information ​ =====
 +
 +**Remind about best practices**:​
 +  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
 +  * Before submitting a ticket verify that:
 +    * Another ticket does not already exist for the same problem
 +    * The resource is not in downtime and is in production status => you can use the brand new [[https://​operations-portal.egi.eu/​vapor/​vapor-voSupportingResources?​vo=biomed|VAPOR portal]] to do so
 +    * The alarm can be reproduced manually
 +  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:​Practices#​Ignored_alarms|here]].
 +
 +=====  Takeover report ​ =====
 +
 +These sites do not appear in the GGUS notify site list but appear in the nagios alarms page:
 +  * node02-03.usm.renam.md ​    ​MD-03-USM
 +  * grid130.sinp.msu.ru ​       ru-Moscow-SINP-LCG2
 +
 +=====  CEs  =====
 +Several tickets have been open:
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106726
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106725
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106756 - CE cream-ce01.marie.hellasgrid.gr
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106757 - CE hepgrid[[6,​10,​97]].ph.liv.ac.uk (closed)
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106726 - CE ce0[[1,​4,​5,​6,​7,​8]]-lcg.cr.cnaf.infn.it (closed and redirected to https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106652)
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106759 - CE cream02.grid.cyf-kr.edu.pl
 +
 +
 +=====  SEs  =====
 +
 +Several tickets have been open:
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106724
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106723
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106722
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106721
 +
 +Full SE mainly due to user '/​O=GRID-FR/​C=FR/​O=CNRS/​OU=CREATIS/​CN=Robot:​ vip.creatis.insa-lyon.fr - Tristan Glatard':​
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106716
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106727
  
biomed-shifts/mom-shift-2014-07-14.txt · Last modified: 2016/02/05 09:35 by fmichel