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biomed-shifts:mom-shift-2014-09-29 [2016/02/05 09:33] (current)
fmichel created
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 +====== ​ Biomed shift takeover phone conference ​ ======
 +**Date**: Sept. 29th 2014
 +  * Arad Alper (IsraGrid)
 +  * Franck Michel (CNRS I3S)
 +  * Jerome Pansanel (CNRS IPHC)
 +**Next conference**:​ Sep. 29th 2014, 10h00.
 +=====  General information ​ =====
 +**Shifts organisation:​**\\
 +Arad Alper starts managing the organisation of shifts schedule and take over conferences. Thank you Arad for your help!
 +**[[https://​​wiki/​CVMFS_Task_Force|CVMFS]] (Cern Virtual Machine File System):​**\\
 +During the last months, Sorina (CNRS Creatis) has stared making lobbying with sites supporting CVMFS, asking them to enable biomed, this is ok on 21 sites now.
 +We now continue this action and ask biomed shifters to take part to it. <​u>​Please from now on do follow up on CVMFS tickets</​u>​. ​
 +A [[Biomed-Shifts:​Practices#​CVMFS_support|new section]] about CVMFS helps you test the support of CVMFS for biomed.
 +**Remind about best practices**:​
 +  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
 +  * Before submitting a ticket verify that:
 +    * Another ticket does not already exist for the same problem
 +    * The resource is not in downtime and is in production status => you can use the brand new [[https://​​vapor/​vapor-voSupportingResources?​vo=biomed|VAPOR portal]] to do so
 +    * The alarm can be reproduced manually
 +  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:​Practices#​Ignored_alarms|here]].
 +=====  Takeover report ​ =====
 +One critical issue with Nagios: most CEs are shown in Critical Alarm, with message
 +"​Problems with proxyfile [[/​etc/​nagios/​globus/​userproxy.pem-biomed]]:​ The proxy has EXPIRED"​.\\
 +Although the Nagios proxy certificate is still valid. Urgent ticket [[https://​​mode=ticket_info&​ticket_id=108865|108865]] submitted to site GRIF (which maintains our Nagios box).
 +No other particular issue this week.
biomed-shifts/mom-shift-2014-09-29.txt ยท Last modified: 2016/02/05 09:33 by fmichel