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biomed-shifts:mom-shift-2014-09-29 [2016/02/05 09:33] (current) fmichel created |
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| + | ====== Biomed shift takeover phone conference ====== | ||
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| + | **Date**: Sept. 29th 2014 | ||
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| + | **Attendees:** | ||
| + | * Arad Alper (IsraGrid) | ||
| + | * Franck Michel (CNRS I3S) | ||
| + | * Jerome Pansanel (CNRS IPHC) | ||
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| + | **Next conference**: Sep. 29th 2014, 10h00. | ||
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| + | ===== General information ===== | ||
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| + | **Shifts organisation:**\\ | ||
| + | Arad Alper starts managing the organisation of shifts schedule and take over conferences. Thank you Arad for your help! | ||
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| + | **[[https://wiki.egi.eu/wiki/CVMFS_Task_Force|CVMFS]] (Cern Virtual Machine File System):**\\ | ||
| + | During the last months, Sorina (CNRS Creatis) has stared making lobbying with sites supporting CVMFS, asking them to enable biomed, this is ok on 21 sites now. | ||
| + | We now continue this action and ask biomed shifters to take part to it. <u>Please from now on do follow up on CVMFS tickets</u>. | ||
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| + | A [[Biomed-Shifts:Practices#CVMFS_support|new section]] about CVMFS helps you test the support of CVMFS for biomed. | ||
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| + | **Remind about best practices**: | ||
| + | * Start by following up on open tickets and verifying solved tickets, before submitting new ones. | ||
| + | * Before submitting a ticket verify that: | ||
| + | * Another ticket does not already exist for the same problem | ||
| + | * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so | ||
| + | * The alarm can be reproduced manually | ||
| + | * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]]. | ||
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| + | ===== Takeover report ===== | ||
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| + | One critical issue with Nagios: most CEs are shown in Critical Alarm, with message | ||
| + | "Problems with proxyfile [[/etc/nagios/globus/userproxy.pem-biomed]]: The proxy has EXPIRED".\\ | ||
| + | Although the Nagios proxy certificate is still valid. Urgent ticket [[https://ggus.eu/?mode=ticket_info&ticket_id=108865|108865]] submitted to site GRIF (which maintains our Nagios box). | ||
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| + | No other particular issue this week. | ||