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Biomed Support Team
Welcome to the Biomed support team wiki pages. These pages are dedicated to the Biomed technical support team. They provide organisational information as to duty shifts, and technical information about common support tasks as well as best practices.
News
Daily Tasks and Best Practices
See this wiki page.
Participants
Mailing list: biomed-technical-support [no spam-AT] googlegroups [no spam-DOT] com
The participants are listed in the order of the shifts:
- CNRS-I3S, FR (Franck Michel)
- CNRS-Creatis, FR (Sorina Pop, backup: Tristan Glatard)
- CNRS-IPHC, FR (Patrick Guterl)
- BME-IIT, HU (Ákos Szlavecz, backup: Gábor Hesz)
Backup (teams no longer heavy users, but wishing to remain as backup):
- CNRS-LPC, FR (Paul de Vlieger)
- CNRS-ISC-PIF, FR (Romain Reuillon)
- INFN-BA, Libi, Bari, IT (Giacinto Donvito)
Past (teams that contributed in the past, but had to leave us)
- IsraGrid (Arad Alper)
- UPV, ES (Abel Antonio Carrión)
- IFI - Institut de la Francophonie pour l'Informatique, VN (Bui The Quang)
Schedule
| Start date | End date | Team on duty |
|---|
| 24-04-2017 | 28-04-2017 | CREATIS |
| 01-05-2017 | 05-05-2017 | BME-IIT |
| 08-05-2017 | 12-05-2017 | I3S |
| 15-05-2017 | 19-05-2017 | IPHC |
| 22-05-2017 | 26-05-2017 | CREATIS |
| 29-05-2017 | 02-06-2017 | BME-IIT |
| 05-06-2017 | 09-06-2017 | I3S |
| 12-06-2017 | 16-06-2017 | IPHC |
| 19-06-2017 | 23-06-2017 | CREATIS |
| 26-06-2017 | 30-06-2017 | BME-IIT |
| 03-07-2017 | 07-07-2017 | I3S |
| 10-07-2017 | 14-07-2017 | IPHC |
| 17-07-2017 | 21-07-2017 | CREATIS |
| 24-07-2017 | 28-07-2017 | BME-IIT |
| 31-08-2017 | 04-08-2017 | I3S |
| 07-08-2017 | 11-08-2017 | BME-IIT |
| 14-08-2017 | 18-08-2017 | CREATIS |
| 21-08-2017 | 25-08-2017 | IPHC On duty |
| 28-08-2017 | 01-09-2017 | I3S |
| 04-09-2017 | 08-09-2017 | IPHC |
| 11-09-2017 | 15-09-2017 | CREATIS |
| 18-09-2017 | 22-09-2017 | BME-IIT |
| 25-09-2017 | 29-09-2017 | I3S |
| 02-10-2017 | 06-10-2017 | IPHC |
| 09-10-2017 | 13-10-2017 | CREATIS |
| 16-10-2017 | 20-10-2017 | BME-IIT |
| 23-10-2017 | 27-10-2017 | I3S |
| 30-10-2017 | 03-11-2017 | IPHC |
| 06-11-2017 | 10-11-2017 | CREATIS |
| 13-11-2017 | 17-11-2017 | BME-IIT |
| 20-11-2017 | 24-11-2017 | I3S |
| 27-11-2017 | 01-12-2017 | IPHC |
| 04-12-2017 | 08-12-2017 | CREATIS |
| 11-12-2017 | 15-12-2017 | BME-IIT |
| 18-12-2017 | 22-12-2017 | I3S |
| 25-12-2017 | 29-12-2017 | IPHC |
See the past schedule.
Minutes of the shift take-over conferences.
Decommissioned resources & decommissioning procedure
When a SE is to planned for decommissioning, launch the specific SE decommissioning procedure. </well>
Monitoring Tools
The following monitoring tools are currently under development / being tested. They could be used to give information on the VO status but they can't be assumed 100% reliable now. In any case problems should be reproduced manually before a GGUS ticket is submitted.
This list is consolidated from 2 sources:
- the GOCDB provides status downtime, not in production and not monitored, as well as site uncertified,
- the BDII provides status draining, closed, unknown….
Make sure the
lcg-infosites tool that is used to query the BDII has version > 2.6.9, that comes with gLite 3.2. Use command:
rpm -qa | grep infosites
For Biomed it is advised to refer to the top BDII in IN2P3
export LCG_GFAL_INFOSYS=cclcgtopbdii02.in2p3.fr:2170
The script below may help you detect inconsistencies between top BDIIs:
#!/bin/bash # This script compares the list of BIOMED SEs returned by 2 top BDIIs: CERN and IN2P3 lcg-infosites --vo biomed --is cclcgtopbdii02.in2p3.fr se | cut -f2 | sort > /tmp/list_se_bdi_in2p3 lcg-infosites --vo biomed --is lcg-bdii.cern.ch se | cut -f2 | sort > /tmp/list_se_bdi_cern diff /tmp/list_se_bdi_in2p3 /tmp/list_se_bdi_cern</tt>
Team Coordination and VO Administration
Team coordination usual tasks: this page describes the coordination of the support team and the VO management tasks.