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= Biomed shift takeover phone conference =
'Date
': January 13th 2014, 07h22 by mail
'Attendees:
'
* Patrick Guterl (CNRS I3S)
* Jerome Pansanel (CNRS IPHC)
* Doan Trung Tung (IFI)
'Next conference
': January 20th 2014, 10h00.
General information
'Remind about best practices
':
* Start by following up on open tickets and verifying solved tickets, before submitting new ones.
* Before submitting a ticket verify that:
Another ticket does not already exist for the same problem
The resource is not in downtime and is in production status ⇒ you can use the brand new [https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed VAPOR portal] to do so
** The alarm can be reproduced manually
* For CEs: ignore the alarms in the cases described [Biomed-Shifts:Practices#Ignored_alarms here].
Takeover report
The following tickets have been verified: * https://ggus.eu/ws/ticket_info.php?ticket=98862 * https://ggus.eu/ws/ticket_info.php?ticket=100012 * https://ggus.eu/ws/ticket_info.php?ticket=100104
= VAPOR =
Using VAPOR, I submit some ticket related to CEs publish invalid data: * https://ggus.eu/ws/ticket_info.php?ticket=100103 - status is assigning but it seems ok now * https://ggus.eu/ws/ticket_info.php?ticket=100214 - invalid data but also has problem with copying file to SE but I don't have time to check, so to be checked * https://ggus.eu/ws/ticket_info.php?ticket=100215 - invalid data * https://ggus.eu/ws/ticket_info.php?ticket=100216 - invalid data and also a problem with submitting job but the host status is draining (is this the reason?). * https://ggus.eu/ws/ticket_info.php?ticket=100217 - invalid data * https://ggus.eu/ws/ticket_info.php?ticket=100218 - invalid data * https://ggus.eu/ws/ticket_info.php?ticket=100219 - invalid data
= SEs = Nothing to report
= CEs = * https://ggus.eu/ws/ticket_info.php?ticket=100148 - job canceled
All the tickets submitted by Franck the previous week still need to be monitored (nothing has been solved).
= WMS = Nothing to report