Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. ====== Biomed shift takeover phone conference ====== **Date**: February 17rd 2014, 10h00 **Attendees:** * Abel Arion (UPV) * Franck Michel (CNRS I3S) * Jerome Pansanel (CNRS IPHC) * José Salavert Torres (UPV) **Next conference**: February 24th 2014, 10h00. ===== General information ===== **Remind about best practices**: * Start by following up on open tickets and verifying solved tickets, before submitting new ones. * Before submitting a ticket verify that: * Another ticket does not already exist for the same problem * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so * The alarm can be reproduced manually * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]]. ===== Takeover report ===== Only a few tickets have been open. ===== SEs ===== Nothing to report. ===== CEs ===== Nothing to report. ===== WMS ===== Nothing to report. biomed-shifts/mom-shift-2014-02-17.txt Last modified: 2016/02/05 09:44by fmichel