Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. ====== Biomed shift takeover phone conference ====== **Date**: May 12th 2014, by e-mail **Attendees:** * Abel Arion (UPV) * Tristan Glatard (CNRS Creatis) * Jerome Pansanel (CNRS IPHC) * José Salavert Torres (UPV) **Next conference**: May 26th 2014, 10h00. ===== General information ===== **Remind about best practices**: * Start by following up on open tickets and verifying solved tickets, before submitting new ones. * Before submitting a ticket verify that: * Another ticket does not already exist for the same problem * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so * The alarm can be reproduced manually * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]]. ===== Takeover report ===== Several tickets have been verified. Comments have been added to the Nagios interface for several SEs with open tickets: * https://ggus.eu/ws/ticket_info.php?ticket=105022 * https://ggus.eu/ws/ticket_info.php?ticket=105055 * https://ggus.eu/ws/ticket_info.php?ticket=105084 Several sites are saturated by Biomed jobs. It is probably an effect of DIRAC and Romain's jobs. Tristan could not manage the decommissioning of torik1.ulakbim.gov.tr. ==== CEs ==== Nothing to report. ==== SEs ==== Few tickets have been open on faulty SEs. ==== WMS ==== Nothing to report. biomed-shifts/mom-shift-2014-05-12.txt Last modified: 2016/02/05 09:39by fmichel