Biomed shift takeover phone conference

Date: July th 2014, by mail


  • Abel Arion (UPV)
  • Franck Michel (CNRS I3S)
  • Jerome Pansanel (CNRS IPHC)
  • José Salavert Torres (UPV)

Next conference: July 21th 2014, 10h00.

Remind about best practices:

  • Start by following up on open tickets and verifying solved tickets, before submitting new ones.
  • Before submitting a ticket verify that:
    • Another ticket does not already exist for the same problem
    • The resource is not in downtime and is in production status ⇒ you can use the brand new VAPOR portal to do so
    • The alarm can be reproduced manually
  • For CEs: ignore the alarms in the cases described here.

These sites do not appear in the GGUS notify site list but appear in the nagios alarms page:

  • MD-03-USM
  • ru-Moscow-SINP-LCG2
  • biomed-shifts/mom-shift-2014-07-14.txt
  • Last modified: 2016/02/05 09:35
  • by fmichel