Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. = Biomed shift takeover phone conference = '''Date''': February 17rd 2014, 10h00 '''Attendees:''' * Abel Arion (UPV) * Franck Michel (CNRS I3S) * Jerome Pansanel (CNRS IPHC) * José Salavert Torres (UPV) '''Next conference''': February 24th 2014, 10h00. == General information == '''Remind about best practices''': * Start by following up on open tickets and verifying solved tickets, before submitting new ones. * Before submitting a ticket verify that: ** Another ticket does not already exist for the same problem ** The resource is not in downtime and is in production status => you can use the brand new [https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed VAPOR portal] to do so ** The alarm can be reproduced manually * For CEs: ignore the alarms in the cases described [Biomed-Shifts:Practices#Ignored_alarms here]. == Takeover report == Only a few tickets have been open. == SEs == Nothing to report. == CEs == Nothing to report. == WMS == Nothing to report. biomed-shifts/mom-shift-2014-02-17.1454661837.txt.gz Last modified: 2016/02/05 09:43by fmichel