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+======  Biomed shift takeover phone conference  ======
+**Date**: March 17th 2014, by mail
+**Attendees:**
+  * Arad Alper (IsraGrid)
+  * Jerome Pansanel (CNRS IPHC)
+  * Sornia Pop (CNRS Creatis)
+**Next conference**: March 24th 2014, 10h00.
+=====  General information  =====
+**Remind about best practices**:
+  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
+  * Before submitting a ticket verify that:
+    * Another ticket does not already exist for the same problem
+    * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so
+    * The alarm can be reproduced manually
+  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]].
+=====  Takeover report  =====
+The week was uneventful.
+Three tickets have been open. Two of them are solved.
+Few reminders have been issued on the open tickets.
+The partial fix that Frank made to the GGUS problem did make the job easier.
+====  CEs  ====
+Two CEs  publishing wrong data:
+  * https://ggus.eu/index.php?mode=ticket_info&ticket_id=102038
+  * https://ggus.eu/index.php?mode=ticket_info&ticket_id=102039
+====  SEs  ====
+Nothing to report.
+====  WMS  ====
+Error with a WMS:
+  * https://ggus.eu/index.php?mode=ticket_info&ticket_id=101995