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biomed-shifts:mom-shift-2014-04-28 [2016/02/05 09:40] (current)
fmichel created
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 +====== ​ Biomed shift takeover phone conference ​ ======
  
 +**Date**: April 28th 2014, by mail
 +
 +**Attendees:​**
 +
 +  * Arad Alper (IsraGrid)
 +  * Patrick Guterl (CNRS IPHC)
 +  * Jerome Pansanel (CNRS IPHC)
 +
 +**Next conference**:​ May 5th 2014, 10h00.
 +
 +=====  General information ​ =====
 +
 +**Remind about best practices**:​
 +  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
 +  * Before submitting a ticket verify that:
 +    * Another ticket does not already exist for the same problem
 +    * The resource is not in downtime and is in production status => you can use the brand new [[https://​operations-portal.egi.eu/​vapor/​vapor-voSupportingResources?​vo=biomed|VAPOR portal]] to do so
 +    * The alarm can be reproduced manually
 +  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:​Practices#​Ignored_alarms|here]].
 +
 +=====  Takeover report ​ =====
 +
 +Patrick has started the decommissioning procedure for the following ticket:
 +
 +https://​ggus.eu/?​mode=ticket_info&​ticket_id=102490
 +
 +====  CEs  ====
 +
 +Patrick has noticed several problems with the Nagios Box. For example, many errors are raised for CEs, but are not confirmed by doing the test manually.
 +
 +====  SEs  ====
 +
 +Nothing to report.
 +
 +====  WMS  ====
 +
 +Nothing to report.
biomed-shifts/mom-shift-2014-04-28.txt ยท Last modified: 2016/02/05 09:40 by fmichel