biomed-shifts:mom-shift-2014-05-12
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| + | ====== Biomed shift takeover phone conference ====== | ||
| + | |||
| + | **Date**: May 12th 2014, by e-mail | ||
| + | |||
| + | **Attendees:** | ||
| + | |||
| + | * Abel Arion (UPV) | ||
| + | * Tristan Glatard (CNRS Creatis) | ||
| + | * Jerome Pansanel (CNRS IPHC) | ||
| + | * José Salavert Torres (UPV) | ||
| + | |||
| + | **Next conference**: May 26th 2014, 10h00. | ||
| + | |||
| + | ===== General information ===== | ||
| + | |||
| + | **Remind about best practices**: | ||
| + | * Start by following up on open tickets and verifying solved tickets, before submitting new ones. | ||
| + | * Before submitting a ticket verify that: | ||
| + | * Another ticket does not already exist for the same problem | ||
| + | * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so | ||
| + | * The alarm can be reproduced manually | ||
| + | * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]]. | ||
| + | |||
| + | ===== Takeover report ===== | ||
| + | |||
| + | Several tickets have been verified. | ||
| + | Comments have been added to the Nagios interface for several SEs with open tickets: | ||
| + | * https://ggus.eu/ws/ticket_info.php?ticket=105022 | ||
| + | * https://ggus.eu/ws/ticket_info.php?ticket=105055 | ||
| + | * https://ggus.eu/ws/ticket_info.php?ticket=105084 | ||
| + | |||
| + | |||
| + | Several sites are saturated by Biomed jobs. It is probably an effect of DIRAC and Romain's jobs. | ||
| + | |||
| + | Tristan could not manage the decommissioning of torik1.ulakbim.gov.tr. | ||
| + | |||
| + | ==== CEs ==== | ||
| + | |||
| + | Nothing to report. | ||
| + | |||
| + | ==== SEs ==== | ||
| + | |||
| + | Few tickets have been open on faulty SEs. | ||
| + | |||
| + | ==== WMS ==== | ||
| + | |||
| + | Nothing to report. | ||
biomed-shifts/mom-shift-2014-05-12.txt · Last modified: 2016/02/05 09:39 by fmichel
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