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biomed-shifts:mom-shift-2014-05-12 [2016/02/05 09:39] (current)
fmichel created
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 +====== ​ Biomed shift takeover phone conference ​ ======
 +
 +**Date**: May 12th 2014, by e-mail
 +
 +**Attendees:​**
 +
 +  * Abel Arion (UPV)
 +  * Tristan Glatard (CNRS Creatis)
 +  * Jerome Pansanel (CNRS IPHC)
 +  * José Salavert Torres (UPV)
 +
 +**Next conference**:​ May 26th 2014, 10h00.
 +
 +=====  General information ​ =====
 +
 +**Remind about best practices**:​
 +  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
 +  * Before submitting a ticket verify that:
 +    * Another ticket does not already exist for the same problem
 +    * The resource is not in downtime and is in production status => you can use the brand new [[https://​operations-portal.egi.eu/​vapor/​vapor-voSupportingResources?​vo=biomed|VAPOR portal]] to do so
 +    * The alarm can be reproduced manually
 +  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:​Practices#​Ignored_alarms|here]].
 +
 +=====  Takeover report ​ =====
 +
 +Several tickets have been verified.
 +Comments have been added to the Nagios interface for several SEs with open tickets:
 +  * https://​ggus.eu/​ws/​ticket_info.php?​ticket=105022
 +  * https://​ggus.eu/​ws/​ticket_info.php?​ticket=105055
 +  * https://​ggus.eu/​ws/​ticket_info.php?​ticket=105084
 +
 +
 +Several sites are saturated by Biomed jobs. It is probably an effect of DIRAC and Romain'​s jobs.
 +
 +Tristan could not manage the decommissioning of torik1.ulakbim.gov.tr.
 +
 +====  CEs  ====
 +
 +Nothing to report.
 +
 +====  SEs  ====
 +
 +Few tickets have been open on faulty SEs.
 +
 +====  WMS  ====
 +
 +Nothing to report.
  
biomed-shifts/mom-shift-2014-05-12.txt · Last modified: 2016/02/05 09:39 by fmichel