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+======  Biomed shift takeover phone conference  ======
+**Date**: May 12th 2014, by e-mail
+**Attendees:**
+  * Abel Arion (UPV)
+  * Tristan Glatard (CNRS Creatis)
+  * Jerome Pansanel (CNRS IPHC)
+  * José Salavert Torres (UPV)
+**Next conference**: May 26th 2014, 10h00.
+=====  General information  =====
+**Remind about best practices**:
+  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
+  * Before submitting a ticket verify that:
+    * Another ticket does not already exist for the same problem
+    * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so
+    * The alarm can be reproduced manually
+  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]].
+=====  Takeover report  =====
+Several tickets have been verified.
+Comments have been added to the Nagios interface for several SEs with open tickets:
+  * https://ggus.eu/ws/ticket_info.php?ticket=105022
+  * https://ggus.eu/ws/ticket_info.php?ticket=105055
+  * https://ggus.eu/ws/ticket_info.php?ticket=105084
+Several sites are saturated by Biomed jobs. It is probably an effect of DIRAC and Romain's jobs.
+Tristan could not manage the decommissioning of torik1.ulakbim.gov.tr.
+====  CEs  ====
+Nothing to report.
+====  SEs  ====
+Few tickets have been open on faulty SEs.
+====  WMS  ====
+Nothing to report.