biomed-shifts:mom-shift-2014-03-03

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—biomed-shifts:mom-shift-2014-03-03 [2016/02/05 08:42] (current) – created fmichel
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 +======  Biomed shift takeover phone conference  ======
  
 +**Date**: March 3rd 2014, by mail
 +
 +**Attendees:**
 +  * Doan Trung Tung (IFI)
 +  * Patrick Guterl (CNRS IPHC)
 +  * Jerome Pansanel (CNRS IPHC)
 +
 +
 +**Next conference**: March 10th 2014, 10h00.
 +
 +=====  General information  =====
 +
 +**Remind about best practices**:
 +  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
 +  * Before submitting a ticket verify that:
 +    * Another ticket does not already exist for the same problem
 +    * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so
 +    * The alarm can be reproduced manually
 +  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]].
 +
 +=====  Takeover report  =====
 +
 +Due to a problem with Internet in Vietnam (8 days from 25/2-3/3
 +http://sokhcn.vinhphuc.gov.vn/noidung/tintuc/cntt-truyen-thong/Lists/MangMayTinh/View_Detail.aspx?ItemID=281)
 +Tung could not do much during his shift.
 +
 +A proxy error is also raised:
 +myproxy.grif.fr: MyProxy CRITICAL - Certificate will expire in 1.96 hours
 +
 +====  CEs  ====
 +
 +  * CE Alarms related to svr018.gla.scotgrid.ac.uk are ignored because no space left on device of  svr018.gla.scotgrid.ac.uk
 +
 +  * For the lpsc-cream-ce.in2p3.fr host, the following error is raised: "File was NOT copied to SE lpsc-se-dpm-server.in2p3.fr and registered in LFC lfc-biomed.in2p3.fr". Actually SE lpsc-se-dpm-server.in2p3.fr is OK, so CE lpsc-cream-ce.in2p3.fr may have problem.
 +
 +  * For the glite-cream.scai.fraunhofer.de host, the following error is reported: "File was NOT copied to SE glite-se.scai.fraunhofer.de and registered in LFC lfc-biomed.in2p3.fr.". Actually SE glite-se.scai.fraunhofer.de is OK, so CE may have problem.
 +
 +  * marcream01.in2p3.fr.log & marcream02.in2p3.fr.log : total number of jobs in queue exceeds the queue limit: user => should be ignored
 +
 +  * False alarm for fal-pygrid-44.lancs.ac.uk (job submission & DONE).
 +
 +====  SEs  ====
 +
 +Nothing to report.
 +
 +====  WMS  ====
 +
 +Nothing to report.
  • biomed-shifts/mom-shift-2014-03-03.txt
  • Last modified: 2016/02/05 08:42
  • by fmichel