Biomed shift takeover phone conference

Date: February 17rd 2014, 10h00

Attendees:

• Abel Arion (UPV)
• Franck Michel (CNRS I3S)
• Jerome Pansanel (CNRS IPHC)
• José Salavert Torres (UPV)

Next conference: February 24th 2014, 10h00.

Remind about best practices:

• Start by following up on open tickets and verifying solved tickets, before submitting new ones.
• Before submitting a ticket verify that:
  • Another ticket does not already exist for the same problem
  • The resource is not in downtime and is in production status ⇒ you can use the brand new VAPOR portal to do so
  • The alarm can be reproduced manually
• For CEs: ignore the alarms in the cases described here.

Only a few tickets have been open.

Nothing to report.

Nothing to report.

Nothing to report.