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biomed-shifts:mom-shift-2014-03-03 [2016/02/05 09:42] (current) fmichel created |
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| + | ====== Biomed shift takeover phone conference ====== | ||
| + | **Date**: March 3rd 2014, by mail | ||
| + | |||
| + | **Attendees:** | ||
| + | * Doan Trung Tung (IFI) | ||
| + | * Patrick Guterl (CNRS IPHC) | ||
| + | * Jerome Pansanel (CNRS IPHC) | ||
| + | |||
| + | |||
| + | **Next conference**: March 10th 2014, 10h00. | ||
| + | |||
| + | ===== General information ===== | ||
| + | |||
| + | **Remind about best practices**: | ||
| + | * Start by following up on open tickets and verifying solved tickets, before submitting new ones. | ||
| + | * Before submitting a ticket verify that: | ||
| + | * Another ticket does not already exist for the same problem | ||
| + | * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so | ||
| + | * The alarm can be reproduced manually | ||
| + | * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]]. | ||
| + | |||
| + | ===== Takeover report ===== | ||
| + | |||
| + | Due to a problem with Internet in Vietnam (8 days from 25/2-3/3 | ||
| + | http://sokhcn.vinhphuc.gov.vn/noidung/tintuc/cntt-truyen-thong/Lists/MangMayTinh/View_Detail.aspx?ItemID=281) | ||
| + | Tung could not do much during his shift. | ||
| + | |||
| + | A proxy error is also raised: | ||
| + | myproxy.grif.fr: MyProxy CRITICAL - Certificate will expire in 1.96 hours | ||
| + | |||
| + | ==== CEs ==== | ||
| + | |||
| + | * CE Alarms related to svr018.gla.scotgrid.ac.uk are ignored because no space left on device of svr018.gla.scotgrid.ac.uk | ||
| + | |||
| + | * For the lpsc-cream-ce.in2p3.fr host, the following error is raised: "File was NOT copied to SE lpsc-se-dpm-server.in2p3.fr and registered in LFC lfc-biomed.in2p3.fr". Actually SE lpsc-se-dpm-server.in2p3.fr is OK, so CE lpsc-cream-ce.in2p3.fr may have problem. | ||
| + | |||
| + | * For the glite-cream.scai.fraunhofer.de host, the following error is reported: "File was NOT copied to SE glite-se.scai.fraunhofer.de and registered in LFC lfc-biomed.in2p3.fr.". Actually SE glite-se.scai.fraunhofer.de is OK, so CE may have problem. | ||
| + | |||
| + | * marcream01.in2p3.fr.log & marcream02.in2p3.fr.log : total number of jobs in queue exceeds the queue limit: user => should be ignored | ||
| + | |||
| + | * False alarm for fal-pygrid-44.lancs.ac.uk (job submission & DONE). | ||
| + | |||
| + | ==== SEs ==== | ||
| + | |||
| + | Nothing to report. | ||
| + | |||
| + | ==== WMS ==== | ||
| + | |||
| + | Nothing to report. | ||