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+======  Biomed shift takeover phone conference  ======
+**Date**: March 24th 2014, by mail
+**Attendees:**
+  * Abel Arion (UPV)
+  * Jerome Pansanel (CNRS IPHC)
+  * Sornia Pop (CNRS Creatis)
+  * José Salavert Torres (UPV)
+**Next conference**: March 31th 2014, 10h00.
+=====  General information  =====
+**Remind about best practices**:
+  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
+  * Before submitting a ticket verify that:
+    * Another ticket does not already exist for the same problem
+    * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so
+    * The alarm can be reproduced manually
+  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]].
+=====  Takeover report  =====
+  * Started procedure for decommissioning of SE se.polgrid.pl (see ticket
+https://ggus.eu/index.php?mode=ticket_info&ticket_id=102490)
+  * 2 tickets reassigned:
+    * https://ggus.eu/index.php?mode=ticket_info&ticket_id=101305 to IN2P3-CC
+    * https://ggus.eu/index.php?mode=ticket_info&ticket_id=101508 to TPM
+(but the ticket was assigned back to VO support...)
+  * Followed-up on open tickets
+====  CEs  ====
+  * Few tickets have been opened on CE wrong data publishing (some are still open, some already closed and verified)
+====  SEs  ====
+Nothing to report.
+====  WMS  ====
+Nothing to report.