biomed-shifts:mom-shift-2014-04-07
Differences
This shows you the differences between two versions of the page.
| — |
biomed-shifts:mom-shift-2014-04-07 [2016/02/05 09:40] (current) fmichel created |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| + | ====== Biomed shift takeover phone conference ====== | ||
| + | **Date**: April 7th 2014, by mail | ||
| + | |||
| + | **Attendees:** | ||
| + | * Abel Arion (UPV) | ||
| + | * Franck Michel (CNRS I3S) | ||
| + | * Jerome Pansanel (CNRS IPHC) | ||
| + | * José Salavert Torres (UPV) | ||
| + | |||
| + | **Next conference**: April 14th 2014, 9h30. | ||
| + | |||
| + | ===== General information ===== | ||
| + | |||
| + | **Remind about best practices**: | ||
| + | * Start by following up on open tickets and verifying solved tickets, before submitting new ones. | ||
| + | * Before submitting a ticket verify that: | ||
| + | * Another ticket does not already exist for the same problem | ||
| + | * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so | ||
| + | * The alarm can be reproduced manually | ||
| + | * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]]. | ||
| + | |||
| + | ===== Takeover report ===== | ||
| + | |||
| + | The UPV team encounter several errors with the Nagios box. Consequently, it was difficult for them to monitor the VO resources. | ||
| + | |||
| + | |||
| + | ==== CEs ==== | ||
| + | |||
| + | * https://ggus.eu/?mode=ticket_info&ticket_id=102548: CE ce-01.roma3.infn.it -> Ticket verified | ||
| + | * https://ggus.eu/?mode=ticket_info&ticket_id=102720: CE cr1.edgi-grid.eu -> Ticket submitted due to CE publishing invalid data | ||
| + | * https://ggus.eu/?mode=ticket_info&ticket_id=102721: CE cr2.edgi-grid.eu -> Ticket submitted due to CE publishing invalid data | ||
| + | * https://ggus.eu/?mode=ticket_info&ticket_id=102724: CE ce.ulakbim.gov.tr -> Ticket submitted due to CE publishing invalid data | ||
| + | * https://ggus.eu/?mode=ticket_info&ticket_id=102726: CE lcgce1.shef.ac.uk -> Ticket submitted due to CE publishing invalid data | ||
| + | * https://ggus.eu/?mode=ticket_info&ticket_id=102727: CE lcgce2.shef.ac.uk -> Ticket submitted due to CE publishing invalid data | ||
| + | |||
| + | ==== SEs ==== | ||
| + | |||
| + | * https://ggus.eu/?mode=ticket_info&ticket_id=101433: SE se.hpgcc.finki.ukim.mk -> Ticket status change to Solved | ||
| + | * https://ggus.eu/?mode=ticket_info&ticket_id=101436: SE storm-se-01.ba.infn.it -> Added remainder to the ticket | ||
| + | |||
| + | ==== WMS ==== | ||
| + | |||
| + | Nothing to report. | ||
biomed-shifts/mom-shift-2014-04-07.txt · Last modified: 2016/02/05 09:40 by fmichel
Page Tools
Except where otherwise noted, content on this wiki is licensed under the following license: CC Attribution-Noncommercial-Share Alike 3.0 Unported
