biomed-shifts:mom-shift-2014-06-09
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biomed-shifts:mom-shift-2014-06-09 [2016/02/05 09:38] (current) fmichel created |
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| + | ====== Biomed shift takeover phone conference ====== | ||
| + | **Date**: June 9th 2014, by phone | ||
| + | |||
| + | **Attendees:** | ||
| + | |||
| + | * Patrick Guterl (CNRS IPHC) | ||
| + | * Franck Michel (CNRS I3S) | ||
| + | |||
| + | **Next conference**: June 16th 2014, 10h00. | ||
| + | |||
| + | ===== General information ===== | ||
| + | |||
| + | **Remind about best practices**: | ||
| + | * Start by following up on open tickets and verifying solved tickets, before submitting new ones. | ||
| + | * Before submitting a ticket verify that: | ||
| + | * Another ticket does not already exist for the same problem | ||
| + | * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so | ||
| + | * The alarm can be reproduced manually | ||
| + | * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]]. | ||
| + | |||
| + | ===== Takeover report ===== | ||
| + | |||
| + | Solved several old tickets and updates several VO support tickets. | ||
| + | |||
| + | Tackled several long-lasting alarms on Nagios => several on going tickets (eg. 105771). | ||
| + | |||
| + | Started to check dark data management in VAPOR and submit tickets for SEs that do not support gsiftp as expected: | ||
| + | * https://ggus.eu/index.php?mode=ticket_info&ticket_id=105942 | ||
| + | * https://ggus.eu/index.php?mode=ticket_info&ticket_id=105946 | ||
| + | * https://ggus.eu/index.php?mode=ticket_info&ticket_id=105944 | ||
| + | |||
| + | Important notices: | ||
| + | * VN-IRI site is not available but not downtime is declared. See tickets: | ||
| + | * https://ggus.eu/index.php?mode=ticket_info&ticket_id=104955 | ||
| + | * https://ggus.eu/index.php?mode=ticket_info&ticket_id=105936 | ||
| + | * SE se01.dur.scotgrid.ac.uk does no longer support biomed but published support for oldbiomed => due to tools searching for "biomed", it is monitored by Nagios (ticket https://ggus.eu/index.php?mode=ticket_info&ticket_id=103051), and VAPOR shows it too. | ||
| + | * Nagios keeps monitoring some resources that no longer support the VO. Investigation going on at GRIF. | ||
biomed-shifts/mom-shift-2014-06-09.txt ยท Last modified: 2016/02/05 09:38 by fmichel
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