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+======  Biomed shift takeover phone conference  ======
+**Date**: June 9th 2014, by phone
+**Attendees:**
+  * Patrick Guterl (CNRS IPHC)
+  * Franck Michel (CNRS I3S)
+**Next conference**: June 16th 2014, 10h00.
+=====  General information  =====
+**Remind about best practices**:
+  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
+  * Before submitting a ticket verify that:
+    * Another ticket does not already exist for the same problem
+    * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so
+    * The alarm can be reproduced manually
+  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]].
+=====  Takeover report  =====
+Solved several old tickets and updates several VO support tickets.
+Tackled several long-lasting alarms on Nagios => several on going tickets (eg. 105771).
+Started to check dark data management in VAPOR and submit tickets for SEs that do not support gsiftp as expected:
+  * https://ggus.eu/index.php?mode=ticket_info&ticket_id=105942
+  * https://ggus.eu/index.php?mode=ticket_info&ticket_id=105946
+  * https://ggus.eu/index.php?mode=ticket_info&ticket_id=105944
+Important notices:
+  * VN-IRI site is not available but not downtime is declared. See tickets:
+    * https://ggus.eu/index.php?mode=ticket_info&ticket_id=104955
+    * https://ggus.eu/index.php?mode=ticket_info&ticket_id=105936
+  * SE se01.dur.scotgrid.ac.uk does no longer support biomed but published support for oldbiomed => due to tools searching for "biomed", it is monitored by Nagios (ticket https://ggus.eu/index.php?mode=ticket_info&ticket_id=103051), and VAPOR shows it too.
+  * Nagios keeps monitoring some resources that no longer support the VO. Investigation going on at GRIF.