biomed-shifts:mom-shift-2014-07-21
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| + | ====== Biomed shift takeover phone conference ====== | ||
| + | |||
| + | **Date**: July 21th 2014, by mail | ||
| + | |||
| + | **Attendees:** | ||
| + | |||
| + | * Franck Michel (CNRS I3S) | ||
| + | * Jerome Pansanel (CNRS IPHC) | ||
| + | |||
| + | **Next conference**: August 4th 2014, 10h00. | ||
| + | |||
| + | ===== General information ===== | ||
| + | |||
| + | **Remind about best practices**: | ||
| + | * Start by following up on open tickets and verifying solved tickets, before submitting new ones. | ||
| + | * Before submitting a ticket verify that: | ||
| + | * Another ticket does not already exist for the same problem | ||
| + | * The resource is not in downtime and is in production status => you can use the brand new [[https://operations-portal.egi.eu/vapor/vapor-voSupportingResources?vo=biomed|VAPOR portal]] to do so | ||
| + | * The alarm can be reproduced manually | ||
| + | * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:Practices#Ignored_alarms|here]]. | ||
| + | |||
| + | ===== Takeover report ===== | ||
| + | |||
| + | The Nagios server is being upgraded to a new version. See: | ||
| + | * https://ggus.eu/index.php?mode=ticket_info&ticket_id=106416 | ||
| + | * https://ggus.eu/index.php?mode=ticket_info&ticket_id=101771 | ||
| + | |||
| + | A new Nagios instance will be installed for hosting the BioVel test. | ||
| + | |||
| + | 7 tickets have been solved and validated. | ||
| + | |||
| + | A problem with the VOMS server has been solved | ||
| + | |||
| + | Two tickets related to VAPOR are managed by Franck: | ||
| + | * https://ggus.eu/index.php?mode=ticket_info&ticket_id=105943 | ||
| + | * https://ggus.eu/index.php?mode=ticket_info&ticket_id=106369 | ||
| + | |||
| + | ==== SEs ==== | ||
| + | |||
| + | A problem with se.reef.man.poznan.pl has been solved. | ||
| + | |||
| + | Most of SE alarms should be ignored (see commnets). | ||
biomed-shifts/mom-shift-2014-07-21.txt ยท Last modified: 2016/02/05 09:34 by fmichel
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