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biomed-shifts:mom-shift-2014-07-21 [2016/02/05 09:34] (current)
fmichel created
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 +====== ​ Biomed shift takeover phone conference ​ ======
 +
 +**Date**: July 21th 2014, by mail
 +
 +**Attendees:​**
 +
 +  * Franck Michel (CNRS I3S)
 +  * Jerome Pansanel (CNRS IPHC)
 +
 +**Next conference**:​ August 4th 2014, 10h00.
 +
 +=====  General information ​ =====
 +
 +**Remind about best practices**:​
 +  * Start by following up on open tickets and verifying solved tickets, before submitting new ones.
 +  * Before submitting a ticket verify that:
 +    * Another ticket does not already exist for the same problem
 +    * The resource is not in downtime and is in production status => you can use the brand new [[https://​operations-portal.egi.eu/​vapor/​vapor-voSupportingResources?​vo=biomed|VAPOR portal]] to do so
 +    * The alarm can be reproduced manually
 +  * For CEs: ignore the alarms in the cases described [[Biomed-Shifts:​Practices#​Ignored_alarms|here]].
 +
 +=====  Takeover report ​ =====
 +
 +The Nagios server is being upgraded to a new version. See:
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106416
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=101771
 +
 +A new Nagios instance will be installed for hosting the BioVel test.
 +
 +7 tickets have been solved and validated.
 +
 +A problem with the VOMS server has been solved
 +
 +Two tickets related to VAPOR are managed by Franck:
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=105943
 +  * https://​ggus.eu/​index.php?​mode=ticket_info&​ticket_id=106369
 +
 +====  SEs  ====
 +
 +A problem with se.reef.man.poznan.pl has been solved.
 +
 +Most of SE alarms should be ignored (see commnets).
  
biomed-shifts/mom-shift-2014-07-21.txt ยท Last modified: 2016/02/05 09:34 by fmichel