Differences

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--- biomed-shifts:decommisioning [2016/02/01 16:06] – [Email template for user notification (red items to be customized)] fmichel
+++ biomed-shifts:decommisioning [2021/10/13 12:23] (current) – sorina
@@ Line 1: / Line 1: @@
 =====  Procedure for SE decommissioning  =====
-  *  Submit a GGUS [[biomed-shifts:practices#during_ticket_submission|team ticket]] and assign it to VOSupport.
+  *  SE decommissioning should be announced by site admins through a ticket assigned to Biomed VO support. It should clearly state the expected decommissioning date.
-    *  The expected decommissioning date should clearly appear in the ticket.
+  *  Actions on VO admins: send a mail to biomed-users@googlegroups.com
-    *  Notify the concerned site of this ticket (field "Notify site"): this field only appears on existing team tickets, not on the team ticket creation form. So you have to first submit the ticket, then modify the "Notify Site" field.
-  *  Ask the site admin to forbid lcg-cr writes from now on, using the email template below. To find the email address of the site administrator, do as follow:
-    *  On the [[https://goc.egi.eu/portal/index.php|GOCDB]], search for the SE hostname (search box).
-    *  In the results table, click the View link in the Action column;
-    *  Then click on the site name (Parent Site information)).
-    *  The admin email is provided in the contact table.
-  *  **while (decomisioning deadline is not passed)**
-    *  Get the list of LFNs and DNs having SURLs stored on this SE using [[Biomed-Shifts:LFCBrowseSE | LFCBrowseSE]]: ''LFCBrowseSE se-hostname.domain --vo biomed --lfn --dn --size --summary''
-    *  Put a link or attach this list in the ticket
-    *  Notify the concerned users by email, and attach the list of files.
-    *  **If** a user does not answer **or** doesn't need his/her files anymore **then** remove all the corresponding entries from the LFC (using lcg-ra <guid> <lfn>)
-  *  **end while**
-  *  Once the decommissioning date is passed and the decommissioning is confirmed by the site:
-    *  make sure that the SE is no longer published in the BDII as supporting biomed,
-    *  contact the Biomed SAM team (BIOMED-SAMBOX-L [at] in2p3 [dot] fr) that maintains the biomed Nagios box, and ask to remove the SE from the list of resources monitored by Nagios.
-    *  Send the list of files of biomed users to the LFC administrator to remove the entries from the catalog: dbouvet [at] in2p3 [dot] fr
-=====  Email template for user notification (red items to be customized)  =====
+===== Email template for user notification =====
+<text background="danger">(red items must to be customized)</text>
 <callout>
-Dear biomed user,
+Dear Biomed users,
-You have <text type="danger">XXX</text> files on SE <text type="danger">YYY</text> which will be decommissioned by <text type="danger">X</text>.
+we've received notice that the SE <text type="danger">SEName</text> (hosted by site <text type="siteName">SSS</text>), which is used by Biomed, will be decommissioned on <text type="danger">date</text>.
-We have to move these files away or remove all the corresponding entries from the LFC (using lcg-ra <guid> <lfn>)  in case you no longer need the data. Please don't hesitate to contact us (biomed-technical-support [AT] googlegroups [DOT] com) in case you have any questions or if you experience difficulties in this process.
+This is tracked through the following ticket:
+<text type="danger">GGUS link</text>
-The list of the corresponding files is attached/available <text type="danger">HERE</text>
+If you have files on this SE, please consider checking quickly whether they have replicas somewhere else, or whether you should get/replicate them to avoid any data loss.
-Also, note that it is **not** recommended to try to move many files in parallel: due to scalability issues of the SE, only a limited number of concurrent connections can be initiated.
+You can find relevant LFNs using
+dirac-dms-find-lfns --SE=[SE name] Path=/
+then
+dirac-dms-replica-metadata fileContainingLFNs SE
+should return available replicas of individual files.
+Kind Regards
+<text type="danger">Name</text> for Biomed support
-Thanks in advance,\\
-The biomed technical team on shift.
 </callout>
 =====  Email template for site administrator  =====
+<text background="danger">(red items must to be customized)</text>
-** Don't forget to customize the <font color="red">red text</font>.**
+<callout title="Subject">
+<text type="danger">SE_hostname</text> decommissioning - forbid write access for biomed users
+</callout>
-//**Title**//:
+<callout title="Body">
-><font color="red">SE_hostname</font> decommissioning - forbid write access for biomed users
+Dear site admin,
-//**Body**//:
+The storage element <text type="danger">SE_hostname</text> is going to be decommissioned. As it supports VO biomed, we will contact biomed users to let them migrate their files.  Meanwhile, can you please forbid lcg-cr writes from now on to make sure no new file will be created.
->Dear site admin,
->The storage element <font color="red">SE_hostname</font> is going to be decommissioned. As it supports VO biomed, we will contact biomed users to let them migrate their files.  Meanwhile, can you please forbid lcg-cr writes from now on to make sure no new file will be created.
->Thank you for your support,
->   The biomed support team on duty.
+Thank you for your support,\\
+The biomed support team on duty.
+</callout>