Welcome to the Biomed support team wiki pages. These pages are dedicated to the Biomed technical support team. They provide organisational information as to duty shifts, and technical information about common support tasks as well as best practices.

Oct. 2021: The new biomed ARGO instance is available here :

Former news.

See this wiki page.

Mailing list: biomed-technical-support [no spam-AT] googlegroups [no spam-DOT] com

The participants are listed in the order of the shifts:

  • CNRS-IPHC, FR (Jérôme Pansanel)
  • CNRS-Creatis, FR (Sorina Pop)
  • BME-IIT, HU (Ákos Szlavecz, backup: Gábor Hesz)
  • INSERM, FR (Gilles Mathieu)

Past (teams that contributed in the past, but had to leave us)

  • CNRS-I3S, FR (Franck Michel)
  • CNRS-IPHC, FR (Patrick Guterl)
  • CNRS-Creatis, FR (Tristan Glatard)
  • CNRS-LPC, FR (Paul de Vlieger)
  • CNRS-ISC-PIF, FR (Romain Reuillon)
  • INFN-BA, Libi, Bari, IT (Giacinto Donvito)
  • IsraGrid (Arad Alper)
  • UPV, ES (Abel Antonio Carrión)
  • IFI - Institut de la Francophonie pour l'Informatique, VN (Bui The Quang)

Start date End date Team on duty
24-10-2022 04-11-2022 CREATIS
07-11-2022 18-11-2022 BME-IIT
21-11-2022 02-12-2022 IPHC
05-12-2022 16-12-2022 INSERM
19-12-2022 30-12-2022 BME-IIT
02-01-2023 13-01-2023 CREATIS
16-01-2023 27-01-2023 IPHC
30-01-2023 10-02-2023 INSERM
13-02-2023 22-02-2023 CREATIS
27-02-2023 10-03-2023 BME-IIT
13-03-2023 24-03-2023 IPHC
27-03-2023 07-04-2023 INSERM
10-04-2023 21-04-2023 CREATIS
24-04-2023 05-05-2023 BME-IIT
08-05-2023 19-05-2023 IPHC
22-05-2023 02-06-2023 INSERM
19-06-2023 30-06-2023 CREATIS
03-07-2023 14-07-2023 BME-IIT
17-07-2023 28-07-2023 IPHC
31-07-2023 11-08-2023 INSERM
14-08-2023 25-08-2023 CREATIS
28-08-2023 08-09-2023 BME-IIT
11-09-2023 22-09-2023 IPHC
25-09-2023 06-10-2023 INSERM
09-10-2023 20-10-2023 CREATIS
23-10-2023 03-11-2023 BME-IIT
06-11-2023 17-11-2023 IPHC
20-11-2023 01-12-2023 INSERM
04-12-2023 15-12-2023 CREATIS
18-12-2023 29-12-2023 BME-IIT


See the past schedule.

Minutes of the shift take-over conferences.

When a SE is to planned for decommissioning, launch the specific SE decommissioning procedure.

The following monitoring tools are currently under development / being tested. They could be used to give information on the VO status but they can't be assumed 100% reliable now. In any case problems should be reproduced manually before a GGUS ticket is submitted.

Note: ARGO probes are launched using a robot certificate that requires to be a Biomed member. We need to check regularly that membership has not expired, and in case it has, sign Biomed AUP in the name of the user (this is possible as VOMS admin) on (last renewed early March 2020)

The VAPOR provides several operations features related to the monitoring of computing and storage resources (status of biomed Resources, unavailable and faulty resources, etc.). It is complementary of Nagios.

This list is consolidated from 2 sources:

  • the GOCDB provides status downtime, not in production and not monitored, as well as site uncertified,
  • the BDII provides status draining, closed, unknown….

Make sure the lcg-infosites tool that is used to query the BDII has version > 2.6.9, that comes with gLite 3.2.
Use command: rpm -qa | grep infosites

For Biomed it is advised to refer to the top BDII in IN2P3
The script below may help you detect inconsistencies between top BDIIs:

# This script compares the list of BIOMED SEs returned by 2 top BDIIs: CERN and IN2P3
lcg-infosites --vo biomed --is se | cut -f2 | sort > /tmp/list_se_bdi_in2p3
lcg-infosites --vo biomed --is se | cut -f2 | sort > /tmp/list_se_bdi_cern
diff /tmp/list_se_bdi_in2p3 /tmp/list_se_bdi_cern</tt>

Older documentation (deprecated) is available here Previous Monitoring Tools

Team coordination usual tasks: this page describes the coordination of the support team and the VO management tasks.

  • start.txt
  • Last modified: 2022/11/04 16:44
  • by sorina