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| biomed-shifts:mom-shift-2014-02-17 [2016/02/05 08:43] – created fmichel | biomed-shifts:mom-shift-2014-02-17 [2016/02/05 08:44] (current) – fmichel | ||
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| - | = Biomed shift takeover phone conference = | + | ====== |
| - | ''' | + | **Date**: February 17rd 2014, 10h00 |
| - | ''' | + | **Attendees:** |
| - | * Abel Arion (UPV) | + | * Abel Arion (UPV) |
| - | * Franck Michel (CNRS I3S) | + | * Franck Michel (CNRS I3S) |
| - | * Jerome Pansanel (CNRS IPHC) | + | * Jerome Pansanel (CNRS IPHC) |
| - | * José Salavert Torres (UPV) | + | * José Salavert Torres (UPV) |
| - | ''' | + | **Next conference**: February 24th 2014, 10h00. |
| - | == General information == | + | ===== |
| - | ''' | + | **Remind about best practices**: |
| - | * Start by following up on open tickets and verifying solved tickets, before submitting new ones. | + | * Start by following up on open tickets and verifying solved tickets, before submitting new ones. |
| - | * Before submitting a ticket verify that: | + | * Before submitting a ticket verify that: |
| - | ** Another ticket does not already exist for the same problem | + | * Another ticket does not already exist for the same problem |
| - | ** The resource is not in downtime and is in production status => you can use the brand new [https:// | + | * The resource is not in downtime and is in production status => you can use the brand new [[https:// |
| - | ** The alarm can be reproduced manually | + | * The alarm can be reproduced manually |
| - | * For CEs: ignore the alarms in the cases described [Biomed-Shifts: | + | * For CEs: ignore the alarms in the cases described |
| - | == Takeover report == | + | ===== |
| Only a few tickets have been open. | Only a few tickets have been open. | ||
| - | == SEs == | + | ===== |
| Nothing to report. | Nothing to report. | ||
| - | == CEs == | + | ===== |
| Nothing to report. | Nothing to report. | ||
| - | == WMS == | + | ===== |
| Nothing to report. | Nothing to report. | ||