Biomed shift takeover phone conference

Date: March 24th 2014, by mail


  • Abel Arion (UPV)
  • Jerome Pansanel (CNRS IPHC)
  • Sornia Pop (CNRS Creatis)
  • José Salavert Torres (UPV)

Next conference: March 31th 2014, 10h00.

Remind about best practices:

  • Start by following up on open tickets and verifying solved tickets, before submitting new ones.
  • Before submitting a ticket verify that:
    • Another ticket does not already exist for the same problem
    • The resource is not in downtime and is in production status ⇒ you can use the brand new VAPOR portal to do so
    • The alarm can be reproduced manually
  • For CEs: ignore the alarms in the cases described here.
  • Started procedure for decommissioning of SE (see ticket

(but the ticket was assigned back to VO support…)

  • Followed-up on open tickets
  • Few tickets have been opened on CE wrong data publishing (some are still open, some already closed and verified)

Nothing to report.

Nothing to report.

  • biomed-shifts/mom-shift-2014-03-24.txt
  • Last modified: 2016/02/05 09:41
  • by fmichel